Give these ideas a go - with a little elbow grease, you’ll have your clothesline fixed in no time.
Scenario 1: Your Hills Hoist clothesline is in the lowest position.
Try winding the hoist up (to engage the unit), while using some force to push the clothesline in the same direction.
Have the gears started responding?
Yes. Great, you’ve fixed it.
Nope, still stuck. Ok, time to get in touch with the Hills customer experience team.
Scenario 2: Your Hills Hoist clothesline is in the highest position.
Try winding the hoist down, and applying a bit of force to pull the clothesline down.
Have the gears started responding?
Yes. Great, you’ve fixed it.
Nope, still stuck. Ok, time to get in touch with the Hills customer experience team.
If your Hills Hoist is still within warranty:
- You can find your warranty info your Hills Hoist on the product packaging or manual
- Dig out your proof or purchase details
-
Get in touch with our Hills customer experience team to make a claim.